Inspirational Leadership Quotes
Written by Brian B

25 Inspirational Leadership Quotes

Inspirational Leadership Quotes

All leaders must be able to communicate, influence and inspire. These are 25 of the best inspirational leadership quotes for the workplace.

Inspirational Quotes For Leadership

  1. “Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.” – Sheryl Sanberg
  2. “The future belongs to those who believe in the beauty of their dreams.” – Elanor Roosevelt
  3. “All our dreams can come true if we have the courage to pursue them.” – Walt Disney
  4. “A teacher affects eternity; he can never tell where his influence stops.” – Henry Adams
  5. “If you want to know what a man’s like, take a look at how he treats his inferiors not his equals.” – Sirius Black
  6. “Education is the most powerful weapon, which you can use to change our world.” – Nelson Mandela
  7. “As we look ahead into the 21st century, leaders will be those who empower others.” – Bill Gates
  8. “Leadership is unlocking people’s potential to become better.” – Bill Bradley
  9. “A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others.” – General Douglas MacArthur
  10. “Leadership is a potent combination of strategy and character. But, if you must be without one, be without strategy.” – General Norman Schwarzkopf
  11. “Don’t follow the crowd, let the crowd follow you.” – Margaret Thatcher
  12. “Conformity is the jailer of freedom and the enemy of growth.” – John F. Kennedy
  13. “A genuine leader is not a searcher for consensus, but a molder of consensus.” – Martin Luther King, Jr.
  14. “True leadership must be for the benefit of the followers, not to enrich the leader.” – John C. Maxwell
  15. “The way to achieve your own success is to be willing to help somebody else get it first.” – Iyanla Vanzant
  16. “Ultimately, a leader is not judged so much by how well he or she leads, but by how well he or she serves.” – Kevin Cashman
  17. “The greatest ability in business is to get along with others and influence their actions.” – John Hancock
  18. “A leader has the vision and conviction that a dream can succeed.” – Ralph Nader
  19. “Good business leaders create a vision, a comprehensive plan, relentless implementation, and talented people working together.” – Jack Welch
  20. “Leadership is the capacity to translate vision into reality.” – Warren Bennis
  21. “Anyone who has never made a mistake has never tried anything new.” – Albert Einstein
  22. “A leader is a dealer in hope.” – Napoleon Bonaparte
  23. “Nearly all men can stand adversity, but if you want to test a man’s character, give him power.” – Abraham Lincoln
  24. “A person always doing his or her best becomes a natural leader, just by example.” – Joe DiMaggio
  25. “Some people want it to happen, some wish it would happen, others make it happen.” – Michael Jordan

Leadership In The Office

Leadership Skills For The Workplace

Here is a quick list of qualities that aspiring leaders should possess:

  • Commitment
  • Inspiration
  • Communication Skills
  • Influence

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

Leadership Training By Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

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Leadership Vs Management: What Are The Differences?
Written by Brian B

Leadership Vs Management: What Are The Main Differences?

Leadership Vs Management: What Are The Differences?

Many people mistake leadership and management as the same thing, but the two have several key differences. Managers have people who work for them, while leaders tend to have people who follow them, willingly. Let’s take a look at a few differences between leadership and management in today’s business world.

Differences Between Leader And Manager

Leadership Inspires And Management Plans

Leaders are known and generally revered for their abilities to drive people and praise successes. Management differs in the way they operate a business and utilize workers, though. A manager will work to find faults and flaws with workflow and communication. A leader will paint a clear picture of their vision for the company and/or a particular project. Leaders embrace teamwork, knowing a collaborative effort will almost always outduel the efforts of an individual. Managers have a tendency to try to control all situations, which doesn’t give the staff a true chance to fly on their own.

Workplace Traits

Managers and leaders will possess different traits in the workplace. A manager is more focused on the task at hand, and when to get there rather than how to get there. Managers are deadline and results-driven people, fueled by the success of a business; not so much the success of people. These people will have an uncanny ability to execute a vision or a company goal. They can build a map towards success, with each tiny detail included. Managers are direct and focused, which, of course, are certainly good traits to possess. Sometimes, though, being direct with workers instead of taking the time to relate to them better can backfire and lead to a lack of motivation or understanding.

Being direct and focused is important, but leaders will take the time to create a vision that includes each member of the team. Leaders will help chart a path towards success, enabling as many people as possible along the way. Leaders need to always remain honest. Honesty inspires others and it builds trust faster than anything else. Last but not least, a good leader is not afraid to challenge others; it’s what good leaders do. Leaders think outside the box and they will challenge other team members to adopt this style of thinking, as well.

Find more traits of a good leader by reading below.

Counting Value Vs Creating Value

If you are a manager, chances are you simply count value instead of creating it. But, what exactly does this mean? Managers, unlike leaders, count value and can even reduce it when disabling someone who certainly adds value to your organization. A manager may ask for constant updates or set strict deadlines. Meanwhile, a leader will create value by giving a team member extra responsibility or a chance to lead by example. A key factor in leadership is enabling others. Enable others and you will undoubtedly inspire others along the way.

Leaders Think Long-Term

Leaders will stay disciplined and focused as they strive towards long-term goals within the company. This isn’t necessarily the case for managers, though. Managers specialize in working towards short-term, sometimes daily, goals and targets. Leaders tend to remain motivated without the daily, weekly or quarterly acknowledgements or rewards. Managers are meant to manage on a daily basis. Leaders are in charge of inspiring others and leading them into the future, growing both as a worker and individual.

Leadership In The Office

Skills Of A Good Leader

Here is a quick list of qualities that aspiring leaders should possess:

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

To read more about necessary leadership skills in the workplace click here.

Office Manager

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Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

Customer Service Tips 2020
Written by Brian B

Customer Service Tips 2020

Customer Service Tips 2020

If you are searching online for “customer service tips” or “good customer service tips,” then this post will serve as your guide.  Customer service continues to evolve, and has become especially important during the coronavirus pandemic of 2020. Here are a few helpful tips on how to provide excellent customer service.

Customer Service Tips

This a quick, condensed list of crucial customer service tips:

  • Thorough Staff Training
  • Become A Product/Service Expert
  • Stay Calm
  • Utilize Feedback

Thorough Staff Training

It’s crucial to make sure your entire staff, from sales all the way to customer service, receives proper and thorough training. No question should go unasked or unanswered during the training process. Thorough training means understanding every aspect of one’s job. The customer service staff, especially, has to know exactly how to interact with and assist a customer’s every need. A good leader will provide the staff with the proper equipment, tools and training necessary for success at the highest level.

Become A Product/Service

This key will go hand in hand with the previous bullet point. Proper training is the first step towards mastering all aspects of one’s position. In order to provide top-notch customer service, a representative must know the product or service inside and out. Nothing will frustrate a customer more than when a representative simply has no answers. Customers need to trust the representatives to fully trust the product. You are the face and voice of the product/service, so be sure to leave the customers satisfied.

Stay Calm

There are so many factors that roll into a calming voice on the phone. Staying calm simply means to always stay on task, remain friendly at all times, and most importantly listen. Anyone working in customer service has to have exceptional listening and communication skills. Without these skills, all other strengths will be overshadowed. All face-to-face interactions need to start off on the right foot. Greet customers with a smile and enthusiastic body language. Some situations can be hectic and overwhelming, but staying calm makes everything run smoother.

Utilize Feedback

While ending calls or emails with feedback requests may be par for the course, this bit of information can be crucial to the overall process. Don’t just ask for feedback; receive and use it! It may really surprise you how much can be learned from customer/client feedback. Whether you use surveys or questionnaires, make sure to actually digest the information that’s in front of you. Regularly review this feedback, and see if there are changes or adjustments you can make to the customer service process. Constructive criticism is one of the best ways for companies to grow. Taking in feedback relates directly to listening. Listening to feedback will translate to positive changes for the future.

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Consulting By Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

What Is Executive Coaching?
Written by Brian B

What Is Executive Coaching?

What Is Executive Coaching?

If your organization is seeking growth or you simply want to improve as a leader, then consider the services of an executive coach. But, what exactly is executive coaching? Here is a list of reasons why hiring an executive coach is the best move for you as a professional.

Why Executive Coaching Is Important

An executive coach provides a crucial service for today’s busy professionals. By investing in this training process, a manager and/or boss can discover exactly what makes his/her entire team click in the office. The coach can help you understand relationships within the workplace, leadership tactics and how to communicate effectively.

Executive coaches can work with management one-on-one or in a group setting. The coach will come in and evaluate everything, from top to bottom, but it all starts with management. Is your leadership style tailored perfectly for your team or does it need to be adjusted? How self-aware are you? This is a crucial aspect to the office environment. A manager cannot properly lead without knowing exactly who he/she is. Self-awareness and communication are two aspects that executive coaches can critique and alter; maximizing your organization’s potential.

Let’s take a look at three different types of executive coaching below.

Leadership Coaching

Leadership coaching is a must for today’s managers. Whether you are in charge of a large organization or a small office, leadership skills always need to be refined and sharpened. As you climb the professional ladder, your skillset needs constant evaluation. What worked yesterday won’t work today. So, it’s time to adapt to your new position with updated leadership techniques. How vital is empathy and communication? An executive coach can suit a program with techniques and strategies to best fit the needs of your co-workers and employees.

Business Coaching

So, how does business coaching differ from leadership coaching? This training is more focused towards your organizational goals and achievements. Instead of diving into workplace relationships and motivational tactics, the coach will help implement support for upcoming projects and company objectives. Whether it is an end-of-year quota or budget that needs to be reached, coaches can help you strategize for success.

Career Coaching

Career coaching can be more geared toward lower-level employees, but this can also be an invaluable service for managers, as well. With a career coach, you can set forth a plan to reach your professional goals. Coaches can map out your journey to success. In addition, career coaches can help with resume writing, job searches and even offer complete job interview techniques.

What Are The Benefits Of Executive Coaching?

Here is a condensed list of the top 8 benefits of executive coaching:

1. Sharpen Your Strengths

2. Build Better Professional Relationships

3. Improve Leadership Ability

4. Master The Art Of Communication

5. Motivate Your Peers

6. Improve Self-Awareness

7. Achieve Your Goals

8. Understand Others More Clearly

For more information about executive coaching benefits click right here.

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8 Benefits Of Executive Coaching
Written by Brian B

8 Benefits Of Executive Coaching

8 Benefits Of Executive Coaching

Executive coaching will help develop leadership within the business world, while also allowing the manager(s) to get the most out of their team. If you are searching online for “benefits of executive coaching” or “executive coaching training,” then this post is for you! Let’s examine the top 8 benefits executive coaching can provide.

What Are The Benefits Of Executive Coaching?

Here is a condensed list of the top 8 benefits of executive coaching:

1. Sharpen Your Strengths

2. Build Better Professional Relationships

3. Improve Leadership Ability

4. Master The Art Of Communication

5. Motivate Your Peers

6. Improve Self-Awareness

7. Achieve Your Goals

8. Understand Others More Clearly

For more information about executive coaching services available in your area click here.

Sharpen Your Strengths

An effective and efficient executive coach can help you understand and flex the strengths you already possess. Executive coaches can instantly recognize your strengths as a manager and leader. Whether you have exceptional communication skills or can motivate your team like no other, an executive coach will stress the importance of sharpening your professional skillset.

Build Better Professional Relationships

Once your strengths are identified, you can transition towards using those skills to improve your existing relationships in the office. Experts believe leaders can dramatically limit their influence and productivity by only connecting with certain groups of people. Don’t make the mistake of limiting your reach! A coach will help you connect with co-workers and employees of all backgrounds, helping you to create a more productive environment.

Improve Leadership Ability

It’s common knowledge that those with a higher intelligence make for better leadership, due in large part to empathy. Those beneath you must understand that they are heard and have an open line of communication with the top of the business structure. An executive coach can expand on the leader you already are by giving you a better understanding of each individual’s needs and tendencies within the company.

Master The Art Of Communication

A good leader has to be a good communicator. We all know communication is key in today’s busy world. That’s why coaches will harp on this topic during seminars. As you move up the corporate ladder, styles and techniques must be constantly tweaked. Learning how to communicate with everyone in the office and how to respond to all situations is crucial.

Motivate Your Peers

As you succeed, higher levels of motivation begin to kick in. Get the most out of your team by triggering their inner motivation each and every day. Motivation is a critical ingredient to a happy and healthy workplace. Coaches can show managers exactly how to motivate their employees on an individual level.

Improve Self-Awareness

Improving self-awareness applies to both your team and yourself. Without self-awareness, personal and professional growth seems impossible. Coaches will target this area when first stepping into a professional environment. Self-awareness will help your team adjust and adapt to what works, and also what holds them back in the workplace.

Understand Others More Clearly

This lesson goes hand in hand with self-awareness. Figure out what makes your team tick. Whether it is your assistant manager or office coordinator, everyone needs to figure out their own way to work most effectively. A good coach can get the most out of a leader, and a good leader can certainly get the most out of his/her team.

Achieve Your Goals

Last but not least, once all of these areas are covered, your team should be able to achieve all their goals with little opposition. Your boss should now understand his or herself and the surrounding team better than ever before. Reach new heights professionally and personally by learning from an executive coach!

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Team Building Quotes For Bosses
Written by Brian B

40 Team Building Quotes For Bosses

Team Building Quotes For Bosses

40 Team Building Quotes For Bosses

As former CEO of General Electric Jack Welch once famously said, “before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” Let’s take a look at some of the best team building quotes, perfect for bosses in today’s busy world.

Inspirational Team Building Quotes

  1. “None of us is as smart as all of us.” – Ken Blanchard
  2. “Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford
  3. “Teams share the burden and divide the grief.” – Doug Smith
  4. “One man can be a crucial ingredient on a team, but one man cannot make a team.” – Kareem Abdul-Jabbar
  5. “You don’t get harmony when everybody sings the same note.” – Doug Floyd
  6. “A leader must inspire or his team will expire.” – Orrin Woodward
  7. “If you can laugh together, you can work together.” – Robert Orben
  8. “Gettin’ good players is easy. Gettin’ ’em to play together is the hard part.” – Casey Stengel
  9. “Individual commitment to a group effort; that is what makes a team work, a company work, a society work, a civilization work.” – Vince Lombardi
  10. “Alone we can do so little, together we can do so much.” – Helen Keller
  11. “Talent wins games, but teamwork and intelligence win championships.” – Michael Jordan
  12. “A successful team is a group of many hands and one mind.” – Bill Bethel
  13. “No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock
  14. “Failing organizations are usually over-managed and under-led.” – Warren Bennis
  15. “To handle yourself, use your head. To handle others, use your heart.” – Elanor Roosevelt
  16. “A genuine leader is not a searcher for consensus but a molder of consensus.” – Martin Luther King Jr.
  17. “The strength of the team is each member. The strength of each member is the team.” – Phil Jackson
  18. “Unity is strength. When there is teamwork and collaboration, wonderful things can be achieved.” – Mattie Stepanek
  19. “In union there is strength.” – Aesop
  20. “Teamwork makes the dream work.” – Bang Gae
  21. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” – Ronald Reagan
  22. “He who cannot be a good follower cannot be a good leader.” – Aristotle
  23. “Individually, we are one drop. Together, we are an ocean.” – Ryunosuke Satoro
  24. “Leadership and learning are indispensable to each other.” – John F. Kennedy
  25. “Together, ordinary people can achieve extraordinary results.” – Becka Schoettle
  26. “Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.” – Franklin D. Roosevelt
  27. “The future depends on what you do today.” – Mahatma Gandhi
  28. “The man who moves a mountain begins by carrying away small stones.” – Confucius
  29. “Don’t wait. The time will never be just right.” – Napoleon Hill
  30. “Talent means nothing, while experience, acquired in humility and with hard work, means everything.” – Patrick Suskind
  31. “You don’t have to see the whole staircase, just take the first step.” – Martin Luther King, Jr.
  32. “You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.” – George Lorimer
  33. “Success is a state of mind. If you want success, start thinking of yourself as a success.” – Joyce Brothers
  34. “Failure is the condiment that gives success its flavor.” – Truman Capote
  35. “Success is the sum of small efforts repeated day in and day out.” – Robert Collier
  36. “Believe you can and you’re halfway there.” – Theodore Roosevelt
  37. “Don’t count the days, make the days count.” – Muhammad Ali
  38. “Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.” – Stephen R. Covey
  39. “Show me a person who has never made a mistake and I’ll show you someone who has never achieved much.” – Joan Collins
  40. “There are no shortcuts to any place worth going.” – Beverly Sills

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Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

Leadership Skills For Business Managers
Written by Brian B

Leadership Skills For Business Managers

Leadership Skills For Business Managers

At all levels of business, bosses and managers can benefit from leadership training seminars. Learn to grow and excel as the leader within your company or small community. Improved leadership skills will only prove beneficial in the long run. Here are a few leadership skills that business managers need in the workplace.

Necessary Leadership Skills

  • Commitment
  • Inspiration
  • Communication Skills
  • Optimism
  • Influence

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Optimism

Optimism can go right alongside inspiration. So, what makes the two characteristics different? Unfortunately, in today’s business climate optimism is declining. During the course of a pandemic and struggling economy, staying optimistic can be tough. But, that’s the job of a manager! A good leader must lead by example. Staying optimistic is more important than ever. Providing optimism with many employees working from home is a task all managers should invest time in.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

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Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!


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