Leadership Vs Management: What Are The Differences?
Written by Brian B

Leadership Vs Management: What Are The Main Differences?

Leadership Vs Management: What Are The Differences?

Many people mistake leadership and management as the same thing, but the two have several key differences. Managers have people who work for them, while leaders tend to have people who follow them, willingly. Let’s take a look at a few differences between leadership and management in today’s business world.

Differences Between Leader And Manager

Leadership Inspires And Management Plans

Leaders are known and generally revered for their abilities to drive people and praise successes. Management differs in the way they operate a business and utilize workers, though. A manager will work to find faults and flaws with workflow and communication. A leader will paint a clear picture of their vision for the company and/or a particular project. Leaders embrace teamwork, knowing a collaborative effort will almost always outduel the efforts of an individual. Managers have a tendency to try to control all situations, which doesn’t give the staff a true chance to fly on their own.

Workplace Traits

Managers and leaders will possess different traits in the workplace. A manager is more focused on the task at hand, and when to get there rather than how to get there. Managers are deadline and results-driven people, fueled by the success of a business; not so much the success of people. These people will have an uncanny ability to execute a vision or a company goal. They can build a map towards success, with each tiny detail included. Managers are direct and focused, which, of course, are certainly good traits to possess. Sometimes, though, being direct with workers instead of taking the time to relate to them better can backfire and lead to a lack of motivation or understanding.

Being direct and focused is important, but leaders will take the time to create a vision that includes each member of the team. Leaders will help chart a path towards success, enabling as many people as possible along the way. Leaders need to always remain honest. Honesty inspires others and it builds trust faster than anything else. Last but not least, a good leader is not afraid to challenge others; it’s what good leaders do. Leaders think outside the box and they will challenge other team members to adopt this style of thinking, as well.

Find more traits of a good leader by reading below.

Counting Value Vs Creating Value

If you are a manager, chances are you simply count value instead of creating it. But, what exactly does this mean? Managers, unlike leaders, count value and can even reduce it when disabling someone who certainly adds value to your organization. A manager may ask for constant updates or set strict deadlines. Meanwhile, a leader will create value by giving a team member extra responsibility or a chance to lead by example. A key factor in leadership is enabling others. Enable others and you will undoubtedly inspire others along the way.

Leaders Think Long-Term

Leaders will stay disciplined and focused as they strive towards long-term goals within the company. This isn’t necessarily the case for managers, though. Managers specialize in working towards short-term, sometimes daily, goals and targets. Leaders tend to remain motivated without the daily, weekly or quarterly acknowledgements or rewards. Managers are meant to manage on a daily basis. Leaders are in charge of inspiring others and leading them into the future, growing both as a worker and individual.

Leadership In The Office

Skills Of A Good Leader

Here is a quick list of qualities that aspiring leaders should possess:

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

To read more about necessary leadership skills in the workplace click here.

Office Manager

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Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

How To Develop Leadership Skills In The Workplace
Written by webtechs

How To Develop Leadership Skills In The Workplace

How To Develop Leadership Skills In The Workplace

A huge part of career development is learning how to interact with others in the workplace, and eventually taking on a leadership role. But, how does one go about developing these skills throughout their career? If you are searching online with the inquiry of “how to develop leadership skills in the workplace,” then this post is for you!

Qualities Of A Good Leader

Not all of us are natural born leaders, but with practice, research and character development it is possible to grow into a leader. Whether you are just beginning your professional career, starting a new management position or even a seasoned boss, there are several strategies to implement as you transition into the best leader for your workplace.

A leader needs to show a willingness to take on as many projects as possible. Co-workers will always follow someone who leads by example. Reach out to your bosses or manager to see if there is any extra work or an additional project that you can take part in. This is not to recommend taking on more than you can currently handle; make sure you can handle your workload first. Instead, this is a recommendation to go above and beyond your job description. This is a great way to grow, professionally and personally.

A great leader needs to know how to listen to others. To lead, one must first be in the role of follower. Leadership includes the ability to yield power when appropriate. If someone is more of a creative thinker for a situation that calls for creativity, then let that person have the floor. Yielding power to best use your personnel shows true leadership and maturity.

Empower Others

Stepping back and letting a co-worker take control relates directly to empowering teammates. View your employees as teammates at all times, empowering them when the time is right. Empowering tends to inspire others. All good leaders must be able to inspire others in the workplace. Last but not least, always keep your eyes open and ears peeled. A key to leadership development is to always look for opportunities to grow. Never stop learning, even when you’ve reached the pinnacle of your career.

Developing situational awareness will help to empower others. This can be done by a leader who recognizes an issue and sees the big picture. By developing awareness, a good leader will anticipate problems and have solutions ready. This ability will certainly come in handy when working with a group or under a deadline. You may be able to spot opportunities for individuals that most managers or bosses would generally overlook.

Co-Workers In The Office

Leadership Skills

Here is a quick list of qualities that aspiring leaders should possess:

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

To read more about necessary leadership skills in the workplace click here.

Leader In The Office

Differences Between A Leader And A Manager

Leaders Inspire Others

Leaders are known and generally revered for their abilities to drive people and praise successes. Management differs in the way they operate a business and utilize workers, though. A manager will work to find faults and flaws with workflow and communication. A leader will paint a clear picture of their vision for the company and/or a particular project. Leaders embrace teamwork, knowing a collaborative effort will almost always outduel the efforts of an individual. Managers have a tendency to try to control all situations, which doesn’t give the staff a true chance to fly on their own.

Different Workplace Traits

Managers and leaders will possess different traits in the workplace. A manager is more focused on the task at hand, and when to get there rather than how to get there. Managers are deadline and results-driven people, fueled by the success of a business; not so much the success of people. These people will have an uncanny ability to execute a vision or a company goal. They can build a map towards success, with each tiny detail included. Managers are direct and focused, which, of course, are certainly good traits to possess. Sometimes, though, being direct with workers instead of taking the time to relate to them better can backfire and lead to a lack of motivation or understanding.

Being direct and focused is important, but leaders will take the time to create a vision that includes each member of the team. Leaders will help chart a path towards success, enabling as many people as possible along the way. Leaders need to always remain honest. Honesty inspires others and it builds trust faster than anything else. Last but not least, a good leader is not afraid to challenge others; it’s what good leaders do. Leaders think outside the box and they will challenge other team members to adopt this style of thinking, as well.

Creating Value

If you are a manager, chances are you simply count value instead of creating it. But, what exactly does this mean? Managers, unlike leaders, count value and can even reduce it when disabling someone who certainly adds value to your organization. A manager may ask for constant updates or set strict deadlines. Meanwhile, a leader will create value by giving a team member extra responsibility or a chance to lead by example. A key factor in leadership is enabling others. Enable others and you will undoubtedly inspire others along the way.

Office Workers

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Customer Service Tips 2020
Written by Brian B

Customer Service Tips 2020

Customer Service Tips 2020

If you are searching online for “customer service tips” or “good customer service tips,” then this post will serve as your guide.  Customer service continues to evolve, and has become especially important during the coronavirus pandemic of 2020. Here are a few helpful tips on how to provide excellent customer service.

Customer Service Tips

This a quick, condensed list of crucial customer service tips:

  • Thorough Staff Training
  • Become A Product/Service Expert
  • Stay Calm
  • Utilize Feedback

Thorough Staff Training

It’s crucial to make sure your entire staff, from sales all the way to customer service, receives proper and thorough training. No question should go unasked or unanswered during the training process. Thorough training means understanding every aspect of one’s job. The customer service staff, especially, has to know exactly how to interact with and assist a customer’s every need. A good leader will provide the staff with the proper equipment, tools and training necessary for success at the highest level.

Become A Product/Service

This key will go hand in hand with the previous bullet point. Proper training is the first step towards mastering all aspects of one’s position. In order to provide top-notch customer service, a representative must know the product or service inside and out. Nothing will frustrate a customer more than when a representative simply has no answers. Customers need to trust the representatives to fully trust the product. You are the face and voice of the product/service, so be sure to leave the customers satisfied.

Stay Calm

There are so many factors that roll into a calming voice on the phone. Staying calm simply means to always stay on task, remain friendly at all times, and most importantly listen. Anyone working in customer service has to have exceptional listening and communication skills. Without these skills, all other strengths will be overshadowed. All face-to-face interactions need to start off on the right foot. Greet customers with a smile and enthusiastic body language. Some situations can be hectic and overwhelming, but staying calm makes everything run smoother.

Utilize Feedback

While ending calls or emails with feedback requests may be par for the course, this bit of information can be crucial to the overall process. Don’t just ask for feedback; receive and use it! It may really surprise you how much can be learned from customer/client feedback. Whether you use surveys or questionnaires, make sure to actually digest the information that’s in front of you. Regularly review this feedback, and see if there are changes or adjustments you can make to the customer service process. Constructive criticism is one of the best ways for companies to grow. Taking in feedback relates directly to listening. Listening to feedback will translate to positive changes for the future.

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Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

What Is Executive Coaching?
Written by Brian B

What Is Executive Coaching?

What Is Executive Coaching?

If your organization is seeking growth or you simply want to improve as a leader, then consider the services of an executive coach. But, what exactly is executive coaching? Here is a list of reasons why hiring an executive coach is the best move for you as a professional.

Why Executive Coaching Is Important

An executive coach provides a crucial service for today’s busy professionals. By investing in this training process, a manager and/or boss can discover exactly what makes his/her entire team click in the office. The coach can help you understand relationships within the workplace, leadership tactics and how to communicate effectively.

Executive coaches can work with management one-on-one or in a group setting. The coach will come in and evaluate everything, from top to bottom, but it all starts with management. Is your leadership style tailored perfectly for your team or does it need to be adjusted? How self-aware are you? This is a crucial aspect to the office environment. A manager cannot properly lead without knowing exactly who he/she is. Self-awareness and communication are two aspects that executive coaches can critique and alter; maximizing your organization’s potential.

Let’s take a look at three different types of executive coaching below.

Leadership Coaching

Leadership coaching is a must for today’s managers. Whether you are in charge of a large organization or a small office, leadership skills always need to be refined and sharpened. As you climb the professional ladder, your skillset needs constant evaluation. What worked yesterday won’t work today. So, it’s time to adapt to your new position with updated leadership techniques. How vital is empathy and communication? An executive coach can suit a program with techniques and strategies to best fit the needs of your co-workers and employees.

Business Coaching

So, how does business coaching differ from leadership coaching? This training is more focused towards your organizational goals and achievements. Instead of diving into workplace relationships and motivational tactics, the coach will help implement support for upcoming projects and company objectives. Whether it is an end-of-year quota or budget that needs to be reached, coaches can help you strategize for success.

Career Coaching

Career coaching can be more geared toward lower-level employees, but this can also be an invaluable service for managers, as well. With a career coach, you can set forth a plan to reach your professional goals. Coaches can map out your journey to success. In addition, career coaches can help with resume writing, job searches and even offer complete job interview techniques.

What Are The Benefits Of Executive Coaching?

Here is a condensed list of the top 8 benefits of executive coaching:

1. Sharpen Your Strengths

2. Build Better Professional Relationships

3. Improve Leadership Ability

4. Master The Art Of Communication

5. Motivate Your Peers

6. Improve Self-Awareness

7. Achieve Your Goals

8. Understand Others More Clearly

For more information about executive coaching benefits click right here.

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8 Benefits Of Executive Coaching
Written by Brian B

8 Benefits Of Executive Coaching

8 Benefits Of Executive Coaching

Executive coaching will help develop leadership within the business world, while also allowing the manager(s) to get the most out of their team. If you are searching online for “benefits of executive coaching” or “executive coaching training,” then this post is for you! Let’s examine the top 8 benefits executive coaching can provide.

What Are The Benefits Of Executive Coaching?

Here is a condensed list of the top 8 benefits of executive coaching:

1. Sharpen Your Strengths

2. Build Better Professional Relationships

3. Improve Leadership Ability

4. Master The Art Of Communication

5. Motivate Your Peers

6. Improve Self-Awareness

7. Achieve Your Goals

8. Understand Others More Clearly

For more information about executive coaching services available in your area click here.

Sharpen Your Strengths

An effective and efficient executive coach can help you understand and flex the strengths you already possess. Executive coaches can instantly recognize your strengths as a manager and leader. Whether you have exceptional communication skills or can motivate your team like no other, an executive coach will stress the importance of sharpening your professional skillset.

Build Better Professional Relationships

Once your strengths are identified, you can transition towards using those skills to improve your existing relationships in the office. Experts believe leaders can dramatically limit their influence and productivity by only connecting with certain groups of people. Don’t make the mistake of limiting your reach! A coach will help you connect with co-workers and employees of all backgrounds, helping you to create a more productive environment.

Improve Leadership Ability

It’s common knowledge that those with a higher intelligence make for better leadership, due in large part to empathy. Those beneath you must understand that they are heard and have an open line of communication with the top of the business structure. An executive coach can expand on the leader you already are by giving you a better understanding of each individual’s needs and tendencies within the company.

Master The Art Of Communication

A good leader has to be a good communicator. We all know communication is key in today’s busy world. That’s why coaches will harp on this topic during seminars. As you move up the corporate ladder, styles and techniques must be constantly tweaked. Learning how to communicate with everyone in the office and how to respond to all situations is crucial.

Motivate Your Peers

As you succeed, higher levels of motivation begin to kick in. Get the most out of your team by triggering their inner motivation each and every day. Motivation is a critical ingredient to a happy and healthy workplace. Coaches can show managers exactly how to motivate their employees on an individual level.

Improve Self-Awareness

Improving self-awareness applies to both your team and yourself. Without self-awareness, personal and professional growth seems impossible. Coaches will target this area when first stepping into a professional environment. Self-awareness will help your team adjust and adapt to what works, and also what holds them back in the workplace.

Understand Others More Clearly

This lesson goes hand in hand with self-awareness. Figure out what makes your team tick. Whether it is your assistant manager or office coordinator, everyone needs to figure out their own way to work most effectively. A good coach can get the most out of a leader, and a good leader can certainly get the most out of his/her team.

Achieve Your Goals

Last but not least, once all of these areas are covered, your team should be able to achieve all their goals with little opposition. Your boss should now understand his or herself and the surrounding team better than ever before. Reach new heights professionally and personally by learning from an executive coach!

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Team Building Quotes For Bosses
Written by Brian B

40 Team Building Quotes For Bosses

Team Building Quotes For Bosses

40 Team Building Quotes For Bosses

As former CEO of General Electric Jack Welch once famously said, “before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” Let’s take a look at some of the best team building quotes, perfect for bosses in today’s busy world.

Inspirational Team Building Quotes

  1. “None of us is as smart as all of us.” – Ken Blanchard
  2. “Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford
  3. “Teams share the burden and divide the grief.” – Doug Smith
  4. “One man can be a crucial ingredient on a team, but one man cannot make a team.” – Kareem Abdul-Jabbar
  5. “You don’t get harmony when everybody sings the same note.” – Doug Floyd
  6. “A leader must inspire or his team will expire.” – Orrin Woodward
  7. “If you can laugh together, you can work together.” – Robert Orben
  8. “Gettin’ good players is easy. Gettin’ ’em to play together is the hard part.” – Casey Stengel
  9. “Individual commitment to a group effort; that is what makes a team work, a company work, a society work, a civilization work.” – Vince Lombardi
  10. “Alone we can do so little, together we can do so much.” – Helen Keller
  11. “Talent wins games, but teamwork and intelligence win championships.” – Michael Jordan
  12. “A successful team is a group of many hands and one mind.” – Bill Bethel
  13. “No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock
  14. “Failing organizations are usually over-managed and under-led.” – Warren Bennis
  15. “To handle yourself, use your head. To handle others, use your heart.” – Elanor Roosevelt
  16. “A genuine leader is not a searcher for consensus but a molder of consensus.” – Martin Luther King Jr.
  17. “The strength of the team is each member. The strength of each member is the team.” – Phil Jackson
  18. “Unity is strength. When there is teamwork and collaboration, wonderful things can be achieved.” – Mattie Stepanek
  19. “In union there is strength.” – Aesop
  20. “Teamwork makes the dream work.” – Bang Gae
  21. “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” – Ronald Reagan
  22. “He who cannot be a good follower cannot be a good leader.” – Aristotle
  23. “Individually, we are one drop. Together, we are an ocean.” – Ryunosuke Satoro
  24. “Leadership and learning are indispensable to each other.” – John F. Kennedy
  25. “Together, ordinary people can achieve extraordinary results.” – Becka Schoettle
  26. “Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.” – Franklin D. Roosevelt
  27. “The future depends on what you do today.” – Mahatma Gandhi
  28. “The man who moves a mountain begins by carrying away small stones.” – Confucius
  29. “Don’t wait. The time will never be just right.” – Napoleon Hill
  30. “Talent means nothing, while experience, acquired in humility and with hard work, means everything.” – Patrick Suskind
  31. “You don’t have to see the whole staircase, just take the first step.” – Martin Luther King, Jr.
  32. “You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.” – George Lorimer
  33. “Success is a state of mind. If you want success, start thinking of yourself as a success.” – Joyce Brothers
  34. “Failure is the condiment that gives success its flavor.” – Truman Capote
  35. “Success is the sum of small efforts repeated day in and day out.” – Robert Collier
  36. “Believe you can and you’re halfway there.” – Theodore Roosevelt
  37. “Don’t count the days, make the days count.” – Muhammad Ali
  38. “Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.” – Stephen R. Covey
  39. “Show me a person who has never made a mistake and I’ll show you someone who has never achieved much.” – Joan Collins
  40. “There are no shortcuts to any place worth going.” – Beverly Sills

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Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

Leadership Skills For Business Managers
Written by Brian B

Leadership Skills For Business Managers

Leadership Skills For Business Managers

At all levels of business, bosses and managers can benefit from leadership training seminars. Learn to grow and excel as the leader within your company or small community. Improved leadership skills will only prove beneficial in the long run. Here are a few leadership skills that business managers need in the workplace.

Necessary Leadership Skills

  • Commitment
  • Inspiration
  • Communication Skills
  • Optimism
  • Influence

Commitment

Managers or bosses simply in their current roles to move on and up in a short period of time will do little to inspire the confidence of their employees. Great leaders stick around for the long term, through good times and bad. Commitment never goes unnoticed by fellow employees or workers. Good managers are committed to making their current role as meaningful as possible. By committing time and effort over a long period of time, good leaders are demonstrating their worth simply by their body of work.

Inspiration

Explaining a task or goal to your team, then just leaving it up to them is okay, but there is certainly a better way to get your team excited on the job. A good leader will leave no doubt that you understand the objectives set in place. Walk your team through a project step-by-step, fielding any questions along the way. Passion is a building block towards success, and passion can definitely become contagious when the right culture is developed.

Communication Skills

All of these tips and skills are rendered moot if the manager is not a good communicator. Good communication skills are possibly the first attribute a good leader must acquire. Knowing how to speak with employees of all different levels and needs is crucial for success. Goals and objectives are the easy parts. Effectively guiding your employees to the goals is where the real work begins.

Optimism

Optimism can go right alongside inspiration. So, what makes the two characteristics different? Unfortunately, in today’s business climate optimism is declining. During the course of a pandemic and struggling economy, staying optimistic can be tough. But, that’s the job of a manager! A good leader must lead by example. Staying optimistic is more important than ever. Providing optimism with many employees working from home is a task all managers should invest time in.

Influence

Bosses command and leaders influence is a common belief. Many believe a leader’s authority stems directly from his or her ability to influence others. A boss offers rules, while a leader encourages workers to think for themselves and utilized creativity when possible. Good leaders tend to grow their influence by practicing encouragement, optimism, and of course, honing some exceptional communication skills.

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Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

Ego In The Workplace
Written by webtechs

Ego In The Workplace

Ego In The Workplace

Ego gets in the way of progress, creativity and growth.

I am not talking about confidence – I am referring to the person that operates with an inflated opinion of oneself; and the person that deep down masks their fears with thoughts of “I know best”, “don’t tell me”, or “everyone else is wrong”.

This attitude destroys trust, undermines culture, and stifles progress.

High Ego

Over the years I have coached and trained hundreds of executives that lack the necessary self-awareness of ego.  Many cross their arms, lift their chin, and send the message, “go ahead, see if you can teach me…” These same executives criticize their own employees for not wanting to change.  So who’s to blame? The executive or the employee?

Surprisingly, our brains are largely to blame. We are wired with a mindset that both safeguards and reinforces our Status. Status refers to the relative importance of ourselves as compared to others.

Everyone’s brain is designed to protect our own well being, while simultaneously responding to the reward of feeling more important than others.

Keeping Your Ego In Check

Dr. David Rock, co-founder of the NeuroLeadership Institute, coined the term SCARF (Status, Certainty, Autonomy, Relatedness, Fairness) to illustrate the drivers of social behavior.   Status can be activated by giving someone feedback – ‘feedback for improvement’ stimulates an individual’s threat response, and ‘positive feedback’ stimulates a person’s reward response.

Becoming aware that we are all predisposed to react to Status influences is the first step in keeping our egos in check.  Every time ego leads the way, it adversely impacts one’s ability to learn new skills, share information, enhance team collaboration, and accept feedback.

Make a conscious effort to check your ego at the door. Change depends on it.

Communication Is Key
Written by webtechs

Communication Is Key

Communication Is Key

Imagine a football team attempting to score a touchdown blindfolded.  Or driving from L.A. to N.Y. with no map, compass, or GPS.  You may eventually end up in the right place… but not without added chaos and inefficiency.

I dare you to ask 10 people in your business what your company’s top goals and business priorities are.  You will most likely get 10 different answers.

Now ask several individuals, what your company’s core strategy is.  I’m sure most will look dazed and confused.  So how can you expect high performance when everyone is unclear of the goals and clueless about strategy?  Well frankly, you can’t!

Effective Communication

It’s common practice for management to point the finger at an employee, or even an entire department, for not communicating.  It’s also tempting to scold team members for their lack of accountability.  Step back. Take a look at the big picture. Where must communication and accountability begin?

Whether you have 2 employees or 10,000… you must start with providing the fundamental direction of your business.  You can help employees prioritize their time, execute their roles, and follow through on responsibilities, by providing the “what’s, how’s and why’s” of business.  Take the time to ensure everyone is aware of, and aligned with, your company’s goals.   Define your business strategy and give all team members a clear map to follow.  The truth is, a clear, focused direction will profoundly impact performance. Good leadership begins with opening everyone’s eyes.

Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

Definition Of Leadership
Written by webtechs

Definition Of Leadership

Definition Of Leadership

Before we begin down this rabbit hole, let’s look at why we define things in the first place.

We define words to help create a common understanding of their meaning so we can apply the definition in our language and in our life.  With the word ‘LEADERSHIP’ – we must find the rightmeaning, so we can shape our language and our lives.  If ‘leadership’ is defined poorly or even limited in scope, then few of us apply its power to our own lives.

What Is The Definition Of Leadership?

When defined poorly, we use ‘leadership’ to describe anyone who has followers regardless of his or her direction.  When the direction is wrong, as is the case with ineffective politicians or inhumane dictators, then ‘leadership’ loses its power in the definition, and in its application.

When ‘leadership’ is defined with a limited scope, as it is used to define a person’s position and title, i.e. CEO, President, Director, and Manager; then once again we miss out on a huge opportunity to use the value of leadership at all levels in an organization. Not only that, a title or position in no way implies you have earned the right to be viewed as a leader.

What Is Your Definition Of Leadership?

Consider my definition:  “Leadership is the responsibility to positively influence self, others, and outcomes.”

Let’s break it down…

  • “Leadership is a responsibility” – Leadership begins by owning your choices and decisions.  Stop looking outside of yourself to ‘find’ the leader; instead look inside to your inner compass.
  • “to positively influence” – Leadership needs to guide and direct people in the ‘right’ direction, and therefore leaders must always consider the impact of their actions.
  • “self” – Your choices, habits, goals, purpose, and direction determine how you live your own life.  Every thought, action, and inaction establishes “self- leadership.”
  • “others” – Your impact on others is inevitable, and the more conscious you are of your intentional and unintentional impact, the better leader you will become.
  • “and outcomes.” – Leaders produce results, achieve goals, improve situations, and drive change.  Consider how your leadership will influence the outcome.

This simple and direct definition provides a much-needed focus to define the essence of ‘leadership’. 

Saletta Leadership, LLC

Michael Saletta is known as the “Master Facilitator” in guiding companies to drive their sales and business strategy.  He is the founder and CEO of Saletta Leadership, LLC and Leadership Partners, LLC, consulting companies dedicated to developing leaders, growing sales, and aligning team performance. Change your business by contacting Saletta Leadership today!

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